Privacy Policy
Last updated: April 2025
1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes your name, email address, and any content you create within ScentLabs (formulas, materials, notes).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Send marketing communications (with your consent)
3. Data Storage and Security
Your data is stored on secure servers. We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website and conducting our business (e.g. Stripe for payment processing), provided those parties agree to keep this information confidential.
5. Cookies
We use cookies to enhance your experience, remember your preferences, and understand how visitors interact with our platform. You can instruct your browser to refuse all cookies, but this may limit your ability to use some features.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at scentlabs.app@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
8. Contact
If you have any questions about this Privacy Policy, please contact us at scentlabs.app@gmail.com.